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The working register behind *The MSA Renewal Playbook. The playbook says the notice-of-nonrenewal window sets your real start date. This page does that arithmetic per agreement and puts the six redline items where you meet them. About an 18-minute read, then about 20 minutes per agreement.*
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Reviewed October 2026. Contract laws change, and they vary by state. Use this page to know what to ask, then confirm with your state agency or a construction attorney before you rely on it.
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How to use this register. Copy the table below into your own spreadsheet. Then, for every signed agreement you hold, Master Service Agreement (MSA) and Priority Service Agreement alike, put in two numbers: the expiration date and the notice window in days, read off the agreement itself. Everything else on the row computes. Add a row the day you sign, not the day you remember.
What this page says about how agreements are usually written, where renewals slip, and the Alert day counts comes from the agreements RocketLevel reads and works, not from a published study.
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A renewal is two instruments coming due, and nothing makes them come due together.
The Master Service Agreement carries the umbrella legal terms: indemnity, liability caps, insurance requirements, payment terms, term and termination, the documentation standard, and the named escalation contacts. The six redline items further down all live here.
The Priority Service Agreement carries the commitment on response times and rates: pre-agreed rates, the after-hours and holiday multipliers, the minimum call-out, the emergency mobilization fee, equipment day rates, annual escalation, and the defined response commitment. Everything this page says about pricing lives here.
The Emergency Response Plan is the building-details document the crew works from at two in the morning. It carries no commercial terms and it is not what renews. It does go stale between terms, and the renewal walk is when to refresh it.
| Document | What it holds | When it is used |
|---|---|---|
| Master Service Agreement (MSA) | The umbrella legal terms the work sits under: indemnity, liability caps, insurance requirements, payment terms, term and termination. | Set before any loss happens. This is the one legal and risk read line by line. |
| Priority Service Agreement | The commitment on response times and rates. | Agreed before the loss. Some decision makers staple it to the MSA as an exhibit and some keep it separate. |
| Emergency Response Plan | The building-details document your crew works from. It is not an agreement at all. | At 2 a.m., when the loss is happening. |
Run a row per agreement, not per account. Where the Master Service Agreement and the Priority Service Agreement carry different expirations, they get separate rows, and the earlier notice deadline is the one that sets your calendar. Renewing the legal terms cleanly and letting the rate schedule roll forward untouched is half a renewal, and it is the half without the money in it. The Agreement type column marks which instrument each row is, so the two never blur.
Pull the signed agreement, whichever of the two you are working: the executed copy with signatures on it, rather than the proposal or the email chain. Two things in it set everything else.
The expiration or auto-renewal date. Many commercial MSAs are evergreen and roll into another term unless someone gives written notice. That is usually good for you, and occasionally it is the trap, because the roll usually carries the Priority Service Agreement's rate schedule with it, and that schedule was priced two years ago at costs that have since moved. Whether yours rolls is a question for your own renewal clause, so read it rather than assume.
The notice-of-nonrenewal window. Windows of 30, 60, 90 and 120 days before expiration are the common ones. Some agreements name a delivery method and a specific address, and a notice sent another way does not count. Read the clause twice for one thing in particular: whether notice is required to cancel or required to renew. If the agreement takes notice to renew, missing the date may end the term rather than preserve it, and you can be working without an agreement and not know it. Have counsel read the clause so you know which way yours cuts.
Write both into the register the day you sign. The reason this is a register and not a calendar reminder is that a reminder tells you a date is coming. A register tells you which of eleven agreements has a date coming, which ones you have already blown, and which one you are about to sign a renewal on without reading it.
The playbook's 90-60-30 rhythm is written for a 60-day notice window. On a 120-day agreement the 90-day step lands inside the window and you have already lost the ability to renegotiate this cycle. The dates below anchor to your notice deadline instead, so they reproduce 90-60-30 exactly when the window is 60 days and shift correctly when it is not.