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You can get a detailed version of your CDR's at the end of your billing cycle (which is usually at midnight on the last day of the month) from our FTP server. You can read this article here to find out how to access the FTP server which is available in .csv format. You can also download a copy of a sample CDR file from this article.

We provide 2 versions of the CDR file, one version includes your sub-customers information (cdr-XX-YYYY-v2) and the other version (cdr-XX-YYYY) is without.

Here is the definition of the columns available:

Account Id - The Account ID that is associated with the call

Sub Customer Id - The Customer ID that is associated with the call (Only available on cdr-XX-YYYY-v2 files)

Sub Customer Company - The Customer Name that is associated with the call (Only available on cdr-XX-YYYY-v2 files)

Account Company - The Account Name that is associated with the call

Sip Account - The SIP Account that is associated with the call

Cost - The total cost of the call

Billed Duration - The billing duration of the call

Setup Time - The date and time, based on your timezone, the call was established

Connect Time - The date and time, based on your timezone, that the call was connected

Disconnect Time - The date and time, based on your timezone, that the call was disconnected

Cld In - The caller's number

Cli In - The callee's number

Prefix - The billing prefix used for the call. "onnet-in" indicates an inbound call

Price 1 - The per minute rate of the called based on the first increment

Price N - The per minute rate of the call based on the following increment