This guide covers sending a standard prescription in DoseSpot. This is for regular, non-controlled prescriptions. If you're prescribing a controlled substance, see How to Send an EPCS Prescription instead. That requires Identity Proofing (IDP) and EPCS two-factor authentication with DUO to be set up first.

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New to E-Rx? See Accessing and Managing E-Rx from a Patient's Profile first, this covers how to get from Healthie into DoseSpot in the first place.

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Watch: sending a prescription

This video walks through the full process end to end, useful if you'd rather watch it than read the steps below.

https://vimeo.com/1040555488/6589f9f11b?fl=pl&fe=sh

Find the patient

1. Select the Patients tab at the top of your screen.
2. Search for the patient by entering their name or date of birth.
3. Once you find them, click their name to open the patient landing page.

Screenshot: Patients tab with search bar and recent patients list.

Verify patient information before sending

Before you send, confirm the patient's legal name, date of birth, address, and preferred pharmacy are accurate in DoseSpot. You are responsible for this check.

• Legal name and date of birth: verify against the patient's Photo ID in the Klinic EHR.
• Address and preferred pharmacy: verify against the patient's new patient form, or confirm with the patient during the appointment.
• Send the prescription to the pharmacy the patient wants to use. The default pharmacy is selected automatically, and the pharmacy dropdown lists the patient's preferred pharmacies first so you can switch.

For the step-by-step instructions, see How to Verify Patient Information Before Prescribing.