This guide covers sending a prescription for a controlled substance through DoseSpot (EPCS, Electronic Prescribing of Controlled Substances). If you're sending a standard, non-controlled prescription, use How to Send a Prescription instead.

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Before you start: prescribing controlled substances requires completing Identity Proofing (IDP) and EPCS two-factor authentication with DUO first. If you haven't done that yet, start there.

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If you aren't approved for EPCS yet, you cannot create any controlled substance prescription in DoseSpot, electronically or otherwise, not even as a printed/fax workaround. This capability only unlocks once EPCS is fully set up.

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Schedule II controlled substances cannot be refilled. This is a federal restriction, not a DoseSpot limitation, each fill requires a new prescription.

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New to E-Rx? See Accessing and Managing E-Rx from a Patient's Profile first, this covers how to get from Healthie into DoseSpot in the first place.

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Watch: sending an EPCS prescription

This video walks through the process end to end, useful if you'd rather watch it than read the steps below.

https://vimeo.com/1040558041/6b04e8c0a3?fl=pl&fe=sh


Find the patient

  1. Select the Patients tab at the top of your screen.
  2. Search for the patient by entering their name or date of birth.
  3. Once you find them, click their name to open the patient landing page.

01_find_patient_search.png

Screenshot: Patients tab with search bar and recent patients list.


Verify patient information before sending

Before you send, confirm the patient's legal name, date of birth, address, and preferred pharmacy are accurate in DoseSpot. You are responsible for this check.