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The working companion to The Concentration Risk Playbook. The playbook explains why concentration ends shops. This is where you measure yours and start diluting it.
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Get your own copy
Your shares, your zone, the swing test and the cash math fill in for you. Fill the table, tick the boxes, and the page becomes the record of what you actually did.
Read the playbook first if you have not. Part 1 will make sense cold. Part 3 will not.
Want the quick reading first? The Concentration Risk Self-Audit runs the share and the swing test in a few minutes. If one owner or channel hides under several building types, the Vertical and Channel Concentration Audit will find it.
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Pull your last twelve months of revenue and break it into sources. A source is anything that could make one decision and change your year: a carrier, a third-party administrator (TPA) or program, a referral partner, a single large commercial account, a franchise or lead vendor.
Two rules for the list, or the arithmetic will not tie:
Total revenue, last 12 months (dollars):
Now fill the table. Percent share is that row's dollars divided by your total revenue, times 100. Zone comes from the band table underneath.
| Revenue source | $ revenue, last 12 months | % share of total revenue | Zone |
|---|---|---|---|
| 1. | |||
| 2. | |||
| 3. | |||
| 4. | |||
| 5. | |||
| 6. | |||
| 7. | |||
| 8. | |||
| All other sources (each under about 3%) | n/a | ||
| Total | must equal your total revenue above | 100% | your zone is the worst zone in any single row |
If the dollar column does not add to your total revenue, something is double counted or missing. Fix it before you read the zone, because a wrong denominator makes every share on the page wrong.
| Field | Your entry |
|---|---|
| My single largest source | |
| Its share of total revenue (percent) | |
| My zone |
Write that share down. In our experience, owners who guess it before they run it usually guess low.
| Zone | Share from one source | What it means on a Tuesday |
|---|---|---|
| Healthy | Largest single customer, carrier, TPA, or program at or under 10% | Well diversified. If one source drops out, it hurts, but it will not sink you. |
| Caution | One source above 10%, up to and including 25% | That source can dictate terms to you. A rate cut alone will damage your net margin. |
| Danger | One source above 25% | You do not own your business. You are one outside decision away from insolvency. |
How the boundaries work. Shares are counted at the parent company. A share at or under 10% is Healthy, above 10% and up to 25% is Caution, and above 25% is Danger. So exactly 10% reads Healthy and exactly 25% reads Caution, and every share from 0% to 100% falls in exactly one zone.