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Presented by a restoration contractor, under their own name and logo. Who it is for: Property management, facility and maintenance teams, in their office or at a local association chapter meeting. When to use it: As a teaching session before you ask for any work, then offer to walk one of their buildings.

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Topics you can teach. The deck is built on the first topic. Each of the others can be built from the matching asset in this library, using the same structure: the scenario, the building science, the questions for the room, the first-hour sequence, the plan and the offer.

• The first hour of a water loss: the deck on this page. It pairs with the Water Damage Response Guide.
• The first hours after a fire: what protects the building before cleanup starts. Build it from the Fire & Smoke Emergency Guide.
• Getting a building ready for storm season: the pre-season list and what to record. Build it from the Hurricane & Storm Preparedness Guide.
• Winterizing before the first freeze: heat, sprinklers and the vacant-building problem. Build it from the Freeze & Burst Pipe Checklist.
• Mold in occupied buildings: how the size of the area sets containment and cleanup. Build it from the Mold Prevention & Response Guide.
• Infection control when a hospital has a water loss: containment classes and the records that prove them. Build it from the Healthcare Facility Emergency Guide.
• Reopening a restaurant after a flood or fire: what the health inspector needs to see. Build it from the Restaurant & Food Service Emergency Guide.
• What downtime really costs: ranking what reopens first. Build it from the Business Continuity After Property Damage.
• How a restoration claim actually works: who does what from first call to closeout. Build it from the What to Expect: Claim & Restoration Process.
• Keeping a vacant building out of trouble: inspections, heat and the policy's vacancy terms. Build it from the Vacant Property Damage Prevention Checklist. </aside>

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Before you send this. Teach, do not pitch. Use only jobs you can document, anonymized unless the client has approved being named in writing. Ask about food before you bring it, because many public agencies, universities and hospital systems limit vendor gifts and meals. If you want attendees to earn continuing-education credit, ask the chapter or credentialing body how to get the session approved before you schedule it.

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LUNCH-AND-LEARN

[ Your logo ]

Lunch-and-Learn Presentation

A 35-to-45-minute teaching session on the first hour of a water loss: where water goes in a commercial building, why surface dry is not dry, the sequence a night shift can follow, and the one-page plan that puts the answers on the wall. Thirteen slides with speaker notes.

What is in the deck

1. Title: The First Hour of a Water Loss
2. What you will leave with
3. A familiar night: 2 a.m. on a Saturday, fourth floor
4. Where the water actually goes
5. Surface dry is not dry
6. Not all water is the same loss
7. Questions worth answering tonight
8. The first hour, in order
9. What makes a loss bigger
10. A one-page Emergency Response Plan
11. An example from your own work