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Running the production side as you grow.

🔵 Level: Core. The production systems that keep work flowing as you grow.

Not sure where this fits or where you stand? Take the Audit Your Whole Business: The 20-Minute Self-Assessment first to find your weakest department, then run the work on a Run Your Week on a Sprint Board: A Template You Can Copy.

Mitigation and reconstruction get harder to run as volume climbs: more jobs in motion at once, shared crews and equipment, longer cycles. This domain covers the systems that keep production flowing: scheduling and dispatch, capacity, equipment, cycle time, and the production board that ties them together. Written for owners, production managers and the project managers who run jobs, whether your work is residential, commercial, or both.

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Look it up: find a vendor or tool in the Restoration Buyer's Guide: Equipment, Supplies, Software, and Services, find training and certification in Training, Standards, and Industry Knowledge, or define any term in The Restoration Glossary.

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• 📑 Jump to a section

🚩 Start here

• The Production & Operations Playbook: Running Every Job From First Truck to Final Walk The front door for this shelf: every job in the order it happens, from the first call to the final walk, with the pages below placed at the stage they belong to.
• The Production & Operations Sprint Board Score each stage of the job, then run ninety days and a weekly log against the gaps.
• The Reconstruction Project Manager's Playbook The rebuild in depth, from the mitigation seam to the punch list, with its run sheet The Reconstruction Handoff-to-Closeout Checklist.
• The Final Walk and Punch List: Closing a Job So It Stays Closed The internal quality pass, the customer walk and the punch list that close a job for good.
• Job File Closeout and Final Invoice The SOP that turns a finished job into a complete file, a final invoice out within 3 business days, and a balance someone in AR owns.
• The people: Field and Production Roles, Reconstruction and Trades Roles and Estimating Roles, signed off to Certified Before Independent: The Sign-Off Standard for Every Role before anyone works a seat alone.

🔄 Production flow and capacity

• The Production Board: See Every Job and Its Stage See every job and its current stage on one board.
• Run Your Week on a Sprint Board: A Template You Can Copy A copyable sprint board for running the week's priorities.
• Capacity Planning: How to Know When You Can Say Yes Know when you can responsibly say yes to more work.
• Capacity and Surge: What You Own, What You Rent, and Who You Call What you own, what you rent, and who you call when you are over.
• The Reciprocal Capacity and Bench Register The register of shops you lend capacity to and borrow it from.