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Pick the problem you feel right now, and we point you to the one or two pages that help most, so you don't have to read the whole Hub to find a starting point.

A RocketLevel router for restoration owners and operators, backed by decades of experience in the trade. About a 60-second read.


The Hub covers a lot of ground, which can be a lot on day one. Find the situation below that sounds like your business right now, and go straight to the page built for it. You can always come back and pick another.

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Not sure where you stand? Run one check first. For the whole business in five minutes, take Find Your Revenue Growth Band; start there if you have never scored the business. For the department-by-department read, take the Audit Your Whole Business: The 20-Minute Self-Assessment instead. In about twenty minutes it scores all nine departments and shows you the two lowest. Already know commercial is the gap? Use the Commercial Health Scorecard at the bottom of this page. Whichever check you run, put the fixes on a Run Your Week on a Sprint Board: A Template You Can Copy you can copy. Then pick the matching problem below to go deeper.

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Start with your biggest problem right now

If this sounds like you Open these first
"The phone is not ringing like it used to, and claim volume is down." Start with โ€ฃ to measure how exposed you are to any single carrier or program, then โ€ฃ for the whole commercial motion in one read.
"I am too dependent on residential and I want commercial." Start with โ€ฃ to see what actually changes, then โ€ฃ to find your stage and first moves.
"I cannot get paid, or I get paid too slowly." Start with The Getting-Paid Playbook, run your numbers through the โ€ฃ, and learn how to recover cut or missed scope in Defending Your Scope: The Supplement and the Adjuster Conversation.
"I want to sell or step back in a few years." Start with โ€ฃ, then price your own business with the โ€ฃ.
"I am new to commercial and do not know where to begin." Start with โ€ฃ, then โ€ฃ, then โ€ฃ.
"I need to hire, train, or build my team." Start with the โ€ฃ for a job description and scorecard for every seat, Restoration Certifications and Training: The Complete Map for which credentials to earn and where, and The Xactimate Ramp Path: Train an Estimator for Almost Nothing to grow your next estimator from inside the shop.
"I want to win government, healthcare, or specialty work." Start with Government & Institutional Work for registrations, bonding, and compliance, and Specialty and Advanced Training: The Deep Tracks for the infection control risk assessment (ICRA), large-loss, and biohazard credentials that qualify you for that work.
"I want to estimate better and write estimates that get paid." Start with Estimating Basics for Restoration (and Where Xactimate Fits), then Estimating Beyond Xactimate: Cotality, Symbility, and Carrier Platforms for where to get trained.

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Do this: pick the one situation above that stings the most today, open the first page it points to, and read just that one. Give it about ten minutes. Come back for the next when you are ready.

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Or start with the size of your company

Not sure which problem to lead with? Pick the Revenue Growth Band that sounds like your week, or let Find Your Revenue Growth Band pick it for you. Each band names what has to be true before the next band and the pages to open first.

Or get the first five pages for the seat you sit in with Start by Your Role.

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Already know commercial is the gap? The The Commercial Health Scorecard: Where Does Your Business Stand? scores your commercial side in about five minutes and points you to the right playbook to start with.

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Part of the free GEM Resource Hub by RocketLevel Commercial. Playbooks and tools for running the whole restoration business, A to Z, while specializing in building commercial revenue you own. RocketLevel is a bolt-on inside sales team that strengthens your commercial pipeline. Explore more in the GEM Resource Hub. New here? About RocketLevel and what the system has produced. When you're ready, see what your market is worth or book a Commercial Growth Call.

How we source figures: every number in this library names its source or is labeled as RocketLevel's own working figure. Read the sourcing standard.

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